Privacy Policy
Last updated: March 8, 2021
This Privacy Policy explains how Surge Labs, Inc. ("Surge," "we" or "us") collects, uses, and discloses information about you. This Privacy Policy applies to our Services (as defined in our Terms of Service ).
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Collection of Information
Information You Provide to Us
When you create an account, we ask that you provide your name and email address. We also collect information when you make a payment (such as your credit card information), apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
When you create a new project with us, we may ask you to provide data files and the names and email addresses of who will be labeling such files. You may also submit information about other users who will be collaborating with you on the project, such as their name, role, and email.
Information We Collect Automatically When You Interact with Us
When you access or use our Services, we automatically collect certain information, including:
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.
USE OF INFORMATION
We use the information we collect to:
SHARING OF INFORMATION
We share personal information in the following circumstances or as otherwise described in this Privacy Policy:
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
SOCIAL SHARING FEATURES
Our Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button). Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
DATA RETENTION
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
Surge is headquartered in the United States, and we have operations and service providers in the United States. We and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take commercially reasonable steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
YOUR CHOICES
Account Information
You may update and correct certain account information you provide to us at any time by logging into your account or emailing us at support@surgehq.ai. If you wish to delete or deactivate your account, please email us at support@surgehq.ai, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of the Services.
Communications Preferences
You may opt out of receiving promotional emails from Surge by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at support@surgehq.ai.